Privacy Policy

This website, wesellpumps.online, is operated by:

Dutch Yacht Supply B.V.
Trading as "We Sell Pumps"
De Dellen 11
9231 CZ Surhuisterveen
The Netherlands

Email: info@wesellpumps.online
Phone: +31 512 236 237

Dutch Yacht Supply B.V. is the data controller responsible for your personal data as described in this privacy policy.

We collect personal data only when you voluntarily provide it to us or when it is automatically collected through your use of our website.

Data you provide to us

When you use our contact form, we may collect:

• Full name
• Email address
• Phone number
• Company name
• The content of your message
• Images you upload (e.g. pump nameplate photos)

Data collected automatically

When you visit our website, we collect certain data automatically through Google Analytics, including:

• IP address (anonymised)
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website

We process your personal data for the following purposes:

• To respond to your enquiries — when you contact us via our contact form, we use your data to respond to your question or quote request. Legal basis: performance of a contract or pre-contractual measures (Article 6(1)(b) GDPR).
• To send you a confirmation email — after submitting our contact form, you receive an automatic confirmation that we have received your message. Legal basis: legitimate interest (Article 6(1)(f) GDPR).
• To analyse website usage — we use Google Analytics to understand how visitors use our website so we can improve it. Legal basis: legitimate interest (Article 6(1)(f) GDPR).
• To send newsletters — only if you have opted in via our contact form. Legal basis: consent (Article 6(1)(a) GDPR).

Our website uses cookies. A cookie is a small text file that is stored on your device when you visit our website.

Essential cookies

These cookies are necessary for the website to function properly, such as session cookies for form submissions.

Analytics cookies

We use Google Analytics to collect anonymised statistics about how our website is used. Google Analytics places cookies to track visitor behaviour. IP addresses are anonymised. For more information, see Google's Privacy Policy.

You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of our website.

We do not sell your personal data to third parties. We may share your data with:

• Email service provider — to send emails on our behalf.
• Hosting provider — our website is hosted on servers that may process your data as part of providing their services.
• Google — through Google Analytics, anonymised usage data is shared with Google.

All third parties are required to handle your data in accordance with the GDPR.

We retain your personal data only for as long as necessary for the purposes for which it was collected:

• Contact form submissions — retained for the duration of our business relationship and for up to 2 years after last contact.
• Analytics data — retained for 14 months (Google Analytics default).
• Newsletter subscriptions — retained until you unsubscribe.

Under the GDPR and Dutch privacy law (Uitvoeringswet AVG), you have the following rights:

• Right of access — you can request a copy of the personal data we hold about you.
• Right to rectification — you can ask us to correct inaccurate or incomplete data.
• Right to erasure — you can ask us to delete your personal data.
• Right to restriction — you can ask us to limit the processing of your data.
• Right to data portability — you can request your data in a structured, commonly used format.
• Right to object — you can object to the processing of your data based on legitimate interest.
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at info@wesellpumps.online. We will respond to your request within 30 days.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our server.

If you believe we have not handled your personal data properly, we encourage you to contact us first at info@wesellpumps.online.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Autoriteit Persoonsgegevens
Postbus 93374
2509 AJ Den Haag
www.autoriteitpersoonsgegevens.nl

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.