Common questions from international B2B customers about quotations, sourcing, and support.
We supply pumps and spare parts to industrial, marine, offshore, shipbuilding, dewatering contractors, wastewater operators, OEMs, and engineering firms across Europe and worldwide. Our experience covers both heavy industrial process pumps and demanding marine applications.
We aim to respond to every inquiry within one working day. For urgent breakdowns or vessel-down situations, please call us directly so we can prioritise your request.
For pumps: application, fluid type, flow rate, head, fluid temperature, and any installation constraints. For spare parts: pump brand, model number, serial number, and ideally a photo of the nameplate. The more detail you share, the faster we can quote.
We specialise in sourcing pumps and parts from European manufacturers because of their engineering quality, parts availability, and compliance with European standards. However we also distribute Tsurumi (Japan) and have access to global brands through our network.
Yes. We regularly ship to customers worldwide and prepare all necessary export documentation including commercial invoices, packing lists, certificates of origin, and dangerous goods declarations where required. We work with established freight partners for sea, air, and road transport.
Yes. Our technical team supports pump selection, sizing, materials advice, and post-delivery questions on installation, commissioning, and maintenance. We coordinate with the original manufacturers when warranty or specialist support is required.
No. We strictly comply with EU and Dutch sanctions and export control regulations. We cannot supply to Russia, Belarus, or other sanctioned countries, nor to parties that intend to re-export to such destinations. See our Terms & Conditions for details.
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